🧭 Admin on Platform – User Guide
Admin on Platform gives Entity Administrators control to view and manage users within their Entity or Fund.
🔐 Accessing Admin on Platform
Log into the Nuj platform
Click the Settings cog at the bottom of the side menu
Choose Administrator
You’ll land on the User Management screen
👀 What You’ll See
Entity/Fund Code – Top left
User Summary – Top right
Total Users
Active Users
Full User List – Main screen with key details for each user
➕ Adding a New User
Click the ‘+’ icon at the top of the user list
Complete the required fields:
Full Name
Email Address
Phone Number (required for MFA)
User Form
Role(s): Preparer, Approver, Submitter, Administrator, Reviewer
Select Save
✅ Tip: Make sure role selection matches the user’s tasks (e.g. Preparer vs Approver). This controls what the user can access.
🛠 Managing Existing Users
Each user has three action icons on the right:
Icon | Action | Details |
📝 Pencil | Edit User | Update name, phone, or role. ❗ Email changes must go through Nuj Support. |
🗑 Bin | Deactivate User | Remove or re-enable a user’s access. Deactivated users stay in the system for audit purposes and can be restored. |
🔑 Key | Reset Password | Immediately sends a password reset email to the user. |
📜 Viewing Change History
Use the History icon (🕘) in the top-right corner to view a full log of user-related changes:
What changed
When it changed
Who made the change
✅ Great for auditing and troubleshooting without needing to contact the team.
⚠️ What to Watch Out For
Missing mobile number – Required for MFA setup
Setup email not used in time – Expires after 24 hours; use Reset Password if needed
Incorrect role selection – Make sure roles align with the user’s responsibilities
Entity changes – If a user needs to be moved to a new entity, contact Nuj Support
💬 Need Help?
For email address changes or if a user needs to change their entity, contact us via Live Chat on the platform.